Embedded Files
explore the different projects we've been involved in...
explore the different projects we've been involved in...
All proprietary information is always withheld and only the designs are viewable.
Please submit a contact form if you're looking for finer details for your particular project. We'd love to work with you.
Interactive Searchable FAQ (click here)
Audience: Sales Teams requiring a searchable resource that enables sales employees to locate and study answers to common questions asked while on the line with prospective clients.
Goal & Result: To assist client-facing teams to impact KPIs positively. By providing access to accurate information, it improves conversion rates and reduces response times, leading to higher customer satisfaction. It enhances first call resolution and presents upselling and cross-selling opportunities, increasing deal sizes and revenue by at least 15%. Additionally, it serves as a valuable knowledge management tool facilitating ongoing training and continuous improvement within the sales team.
RACI Process flow for Onboarding (click here)
Audience: Internal departments in need of streamlined cross-departmental understanding of each functional role as it pertains to onboarding
Goal & Result: Streamlined process to onboard new hires showcasing all departments involved from recruitment to hitting the sales floor. This project enhanced in house team efficacy, alignment cross-departmentally, defined roles and accountability, and created a smoother overall onboarding process for new hires. Implementation of this RACI decreased error and mishap in departmental process by 20%. Feedback offered ease and understanding of process as well and increased internal cross-collaborative relationships pushing for removal of silos.
D.A.T.A Framework in Discovery (click here)
Audience: SAAS Sales Team
Goal & Result: To enhance the initial phases of the sales process, empowering a sales team to adeptly navigate discovery conversations and effectively identify customer pain points. As a premium product provider, emphasis in this area as well as objection were required thereby propelling prospective deals forward and transforming them into substantial business opportunities.
Scenario-Based Cultural Awareness eLearning program (click here)
Use: International partner or product launch with a need to understand culture in the respective country. Example for international partner in this project is the UK.
Audience: Employees or company looking to learn about cross-cultural dynamic of Britain vs USA if doing deals there and focusing on a particular niche market whether sales or otherwise.
Goal & Result: Enable those with the necessary knowledge and skills to bridge the cultural gap between American and British clients. The objective is to empower those interested to develop a deep understanding of cultural differences when making deals or collaborating with international clients, enabling you to effectively connect and relate to those in the respective country. This involves equipping you, the learner, with insights into the common personas and demographics within the region, enhancing the ability to communicate based on diverse goals and interests, and proficiency in discussing the market and demand for xyz partnership/trend/product in that particular area. By enabling learners through this type of scenario-based course, we aim to strengthen the capacity to engage and serve those in the country you wish to build the partnership/product leading to enhanced relationships, increased deal closure, and greater success in future international client interactions and/or partnerships.
Page updated
Google Sites
Report abuse